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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amanda Brooks

Amanda Brooks

November 15, 2024

5  out of  5
rating by Amanda Brooks
"Great team to work with who go above and behind to help! Special thanks to Jullian for the help today. If you are in the Lancaster area - check them out!"
We responded:
"Amanda! Thanks for the awesome review! Guessing you meant above and beyond?! With that said Jullian is an incredible member of our team and always goes above and beyond to help our customers and any other agencies customers in need! Have a great week!"
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lynn st denis

November 13, 2024

5  out of  5
rating by lynn st denis
"Sean was very helpful. Went over all my policies with me. Great to work with."
We responded:
"Good Morning Lynn! Thank you for the 5 Star Review and I enjoyed our insurance review phone call yesterday. My team and I are ALWAYS here to help whenever you need us. Talk soon!"
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Andrew Kidder

November 11, 2024

5  out of  5
rating by Andrew Kidder
"Great experience every time I interact with this team, no better customer service!"
We responded:
"Hello Andrew! Thank you for taking the time to leave us a 5 Star Review! We enjoy working with customers like you who appreciate our customer service. My team and I are always here to help and wish you and your wife an awesome week!"
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Mae80

November 11, 2024

5  out of  5
rating by Mae80
"I've been with State Farm for over 20 years and couldn't be more satisfied with their services. Erik Adams is amazing and will make sure all issues are resolved in an effective way. Thank you for all you do!"
We responded:
"Thank you for this great review Martha! We appreciate loyal customers like you who appreciate our efforts to provide the very best customer service. Out office manager, Erick Adams, always goes above and beyond to make sure every customer is taken care of! Have a great week!"
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Danielle Rowland

October 25, 2024

5  out of  5
rating by Danielle Rowland
"Sean was so helpful with a customer transferring from Michigan to Pennsylvania. Great service and highly recommended!"
We responded:
"Thank you so much for the review Danielle. Julie from your office was a pleasure to work with. Appreciate the recognition of great service and hope you have a great day!"
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Rebecca Formica

October 23, 2024

5  out of  5
rating by Rebecca Formica
"Very knowledgeable staff; kind, upbeat and goal oriented. Jullian explained the intricacies of the policy in a way that was incredibly informative and easily understood by layman’s. I left the conversation competent and confident in my decision. Would recommend to all, especially new drivers! Thanks again,"
We responded:
"Thank you for this awesome review Rebecca! And thank you for recognizing our team member, Jullian, for doing a stellar job. He is very attentive to our customers needs and always handles himself in a very professional way. Thank you for your business and my team and I look forward to taking care of you and your insurance needs!"
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Joshua Nyce

October 23, 2024

5  out of  5
rating by Joshua Nyce
"Everyone has been very friendly, detailed, and excellent communicators. In the on boarding process Ben was very thorough and did a great at explaining my options and helping me understand our plan. It has made the process stress free and given us confidence! Would highly recommend"
We responded:
"Josh! Thank you for this awesome review! Ben has been doing an incredible job learning how to help our customers create meaning insurance plans for our customers. Thank you for recognizing Ben and thank you for becoming a valuable customer to our agency."
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Jessica Bottger

October 21, 2024

5  out of  5
rating by Jessica Bottger
"Very nice agent to work with! Would suggest if you are moving to this area!"
We responded:
"Thanks Jessica... Great working with you and your team and hope you all have a great week!"
Profile photo of Frank Eppink

Frank Eppink

October 10, 2024

5  out of  5
rating by Frank Eppink
"I am moving into Lancaster from out of state. Sean Kelleher and his team moved extremely fast getting all of my State Farm coverage transferred and set up. Sean personally took care of most of my insurance coverage. This is a very well run agency. I have been with State Farm since 1981. And, this is the reason that I stay with State Farm."
We responded:
"Good Morning Frank! Thank you so much for this awesome review and recognition of the service we were able to provide. We look forward to working with you as your local, Lancaster insurance agency. Have a great week!"
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Barry Parsons

October 3, 2024

5  out of  5
rating by Barry Parsons
"I have been dealing with Sean and Eric for a few years and it has been wonderful not to worry about home and auto. Recently had a storm and a company suggested I need a new roof (which was only 6 yrs old). Had a second party recommended by Eric come in and all was still very good with the roof. Good to have confidence in a place that you spend your hard earned money!"
We responded:
"Thank you so much for this feedback Barry... We appreciate customers like you who always look to use us as your insurance advisors. Unfortunately there is a lot of misinformation in the media when it comes to roofs, insurance and contractors. Always best to have a local, reputable and trustworthy company evaluate a roof before taking any action. Thank you again for this review and thank you for your business!"
Profile photo of Elijah Cruz

Elijah Cruz

October 1, 2024

5  out of  5
rating by Elijah Cruz
"We have just switched over to work with Sean and his team. Sean is super responsive and helpful. He has made moving and updating our renters and auto insurance super easy and stress free. I would recommend Sean and his team to anyone who would ask. In fact, my parents also use the Kelleher team!"
We responded:
"Elijah! Thank you for the awesome review! You will be getting tremendous customer service from my team and we look forward to taking care of all your insurance needs! Have a great week and hope your upcoming move goes well!"
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Hector Garcia

September 30, 2024

5  out of  5
rating by Hector Garcia
"Excelente Servicio"
We responded:
"Gracias Hector! Gracias por la revisión de 5 estrellas!"
Profile photo of Adam Leutner

Adam Leutner

September 27, 2024

5  out of  5
rating by Adam Leutner
"The folks at this office are very helpful and professional and they have shown me on multiple occasions that they care about their customers. They make sure they send you payment reminder texts. They will schedule reminder calls, or they will go above and beyond when it comes to handling a request or getting an issue resolved. I stay with State Farm strictly because of the great personal relationship I have with the Kelleher Agency!"
We responded:
"Hello Adam... This review and feedback is greatly appreciated. With our customer service we always try to go above and beyond what is expected from an industry standard. Thank you for being a loyal customer and thank you for your business!"
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robert bledsoe

September 27, 2024

5  out of  5
rating by robert bledsoe
"Sean me informed on any insurance issues and updates. Responds quickly and makes sure I am getting the best rates possible."
We responded:
"Robert! Thank you for the 5 Star Review and my team and I very much enjoy working with you and Claudia with you auto, homeowners and umbrella insurance needs. Hope you have a great weekend!"
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Amanda Hagood

September 26, 2024

5  out of  5
rating by Amanda Hagood
"Sean and his team have helped me on several occasions with shared customers. I am in NC, SC and VA and when our customers make a move to PA, Sean is my go-to agency. They are prompt, thorough and trustworthy. I appreciate all they do for their customers and community!"
We responded:
"Amanda! Thanks for taking the time to leave our agency a review and right back at you! We appreciate you taking care of our mutual customers that spend time or move to the NC, SC and VA and their insurance needs! You have an AWESOME team!"
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M Lopez

September 25, 2024

5  out of  5
rating by M Lopez
"I’m beyond pleased with the service and special attention provided by Sean & his team! I will recommend Sean’s State Farm agency to anyone looking for insurance and financial needs."
We responded:
"Thank you so much for the 5 Star Review and recognition of our agencies focus on customer service. My team and I do our best everyday to take the highest level care of our customers. Thank you for choosing us as your insurance and financial needs agency! Have a great week!"
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Yailen Aguilera

September 24, 2024

5  out of  5
rating by Yailen Aguilera
"Milly was really professional and help me really good through all the process of getting my car insurance, she answered all my questions and help me find a good quote. I’m looking forward to do my house insurance with State Farm :) thank you a lot for your help and your professionalism."
We responded:
"Yailen! Milly is our agencies service manager and she is one of the best in the insurance industry. She cares for our customers at such a high level which allows for to help with meaningful auto and homeowners insurance policies. Thank you again for taking the time to leave Milly a review and my team and I look forward to taking care of all your insurance needs!"
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Kiana M

September 23, 2024

5  out of  5
rating by Kiana M
"I recently had to place a claim with another insurance company & cannot express how grateful I am for State Farm (I am a current policy holder). Ben assisted me during the beginning steps & he was phenomenal. Despite the claim not going through their company, they have checked in on the progress & gave me recommendations to help ease the process. The communication, planning ahead & transparency is second to none."
We responded:
"Kiana! Thank you for this awesome review! I just shared with my team member, Ben Smith, and he was super happy and excited to read this. Thank you for recognizing our agencies focus on customer service and thank you for your business. We are always here to help!"
Profile photo of Raymond Scacalossi

Raymond Scacalossi

September 23, 2024

5  out of  5
rating by Raymond Scacalossi
"Sean Kelleher and his office are responsive to my needs. I appreciate their dedication and professionalism."
We responded:
"Thank you Ray for the awesome review! You are one of our favorite, loyal customers... My team and I appreciate your business and have always enjoyed working with you. Have a great week!"
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MJC205

September 20, 2024

5  out of  5
rating by MJC205
"Great service. Always answer my phone calls and very helpful"
We responded:
"Picking up the phone is the start! But an important detail when taking care of our customers in a timely manner... Thank you for leaving us such a positive review and thank you for your business. Have a great week!"
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Ashley Taylor

September 20, 2024

5  out of  5
rating by Ashley Taylor
"Sean and his team are professional and welcoming! I would highly recommend anyone in the Lancaster area to trust them with your insurance needs."
We responded:
"Awesome review Ashley! Thank you for taking the time to leave us a 5 Star Review... Happy we were able to help out with your insurance needs and thank you for your business! Have a great week!"
Profile photo of Lincoln Elbe

Lincoln Elbe

September 20, 2024

5  out of  5
rating by Lincoln Elbe
"Sean and his staff are very professional. Highly recommend!"
We responded:
"Thank you for taking the time to leave us a 5 Star Review Lincoln! I do have the best team who always puts our customers first! Thank you for the recognition and thank you for your business. Have a great week!"
Profile photo of Jess Horst

Jess Horst

September 20, 2024

5  out of  5
rating by Jess Horst
"Great customer service- they clearly explain policies and costs, offer pertinent coverage without trying to oversell. And, they check in with me every so often to make sure my coverage is just right."
We responded:
"Awesome review Jess! We do take pride in doing policy reviews with all of our wiling customers every 6-12 months... This allows us to adapt and adjust insurance needs overtime as our customers lives may go through life cycle changes. Always here to help and thank you again for the awesome review!"
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Nunez Jenifer

September 19, 2024

5  out of  5
rating by Nunez Jenifer
"Cuando tengo alguna pregunta 🙋🏻‍♀️ ellos siempre me responden me gusta la atención que tiene con el cliente y está en mi cumpleaños me llama thank you 😊 (Milberys) de state farm.👌🏼"
We responded:
"Jenifer, gracias por tu comentario, para nosotros en un placer atenderte cuando nos necesitas, tambien sabemos lo importante que es el cumpleaños de cada uno de los nuestros, seguiremos con esa tradicion siempre!"
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Jonathan Metzler

September 17, 2024

5  out of  5
rating by Jonathan Metzler
"I went to this agency for quotes and I left with more knowledge about insurance than I’ve ever had, great office and great staff."
We responded:
"Hello Jonathan! Thanks you for this great review! I was able to learn you worked with our awesome team member, Jullian Lauver, and he was able to help you out with some Auto and Renters Insurance. My team and I are always here to help and thank you for becoming a customer to our agency!"