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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jo-ann R.

December 12, 2024

5  out of  5
rating by Jo-ann R.
"I was extremely pleased with the quote I got after only completing a few items online at State Farm's website. Before I knew it, I received a call with Erick who answered all my questions and got me set up with a quote and renters insurance policy within minutes. Thank you!"
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Keri Hetherington

December 9, 2024

5  out of  5
rating by Keri Hetherington
"Always helpful, always follows thru, very kind and very happy we found them! We have all our cars and home and never worry!"
We responded:
"Thanks so much Keri! Appreciate those kinds words glad to hear you are happy with the service thus far for your auto, home and umbrella insurance needs. My team and I are always here to help and hope all is well with your new business here is Lancaster. Wishing you a great week!"
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Phenom

December 6, 2024

5  out of  5
rating by Phenom
"Sean and his crew consistently offer excellent service and are always available to answer any questions, no matter how mundane or ridiculous. When I purchased a new 2024 Mazda and got my current cars policy replaced with the a new policy I needed a binder sent to the dealership, Sean was able to accommodate that for me immediately."
We responded:
"Thanks you for the 5 Star review and feedback! Customer service is #1 for our agency and the best way to do that is getting documents to our customers NOW versus later. We take pride is timely responsiveness and really appreciate the recognition. Thanks for being a great customer to our office and my team and I are ALWAYS here to help!"
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justin elmasian

December 2, 2024

5  out of  5
rating by justin elmasian
"Got the opportunity to work with Sean directly and he is a super friendly, down to earth guy and he is very knowledgeable! He and his team go above and beyond to help out! Thank Sean 🙏"
We responded:
"Good Morning Justin! Thank you kindly for leaving us a 5 Star review. Happy to hear you were satisfied with the service my team and I have been able to provide. Thank you for your business and we are ALWAYS here to help!"
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M R

November 26, 2024

5  out of  5
rating by M R
"Sean has been my agent for several years and he and his team have always been great to work with."
We responded:
"Thank you so much for the kind 5 Star Review! Wishing you and your family a Happy Thanksgiving! My team and I are always here to help!"
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Joshua Weaver

November 26, 2024

5  out of  5
rating by Joshua Weaver
"Had the joy of working with Jullian L. Did a fantastic job finding an insurance plan to meet our goals. 10/10"
We responded:
"Thanks for the awesome review Josh! Glad to hear Jullian did a great job of taking care of your needs and setting up a great insurance plan. We wish you and your family a Happy Thanksgiving and Holiday Season!"
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Christian Barbusca

November 25, 2024

5  out of  5
rating by Christian Barbusca
"Sean and his team at State Farm are absolutely outstanding! From the moment I reached out, Sean made the entire process seamless and stress-free. He took the time to explain all my options in detail and helped me find the perfect coverage for my needs at a great price. Sean is incredibly knowledgeable, professional, and genuinely cares about his clients. He’s always available to answer questions and goes above and beyond to make sure I feel confident and well-protected. I couldn’t ask for a better agent! If you’re looking for someone who truly puts your best interests first, Sean is the one to call. Highly recommend! Thank you, Sean, for the amazing service!"
We responded:
"Christian what a fantastic review and thank you! We really enjoy working with you customer like you who understand the importance and value of setting up their insurance plans right the first time! Thanks again for the great review and continued success with your new and growing business!"
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Kailoni Douglas

November 22, 2024

5  out of  5
rating by Kailoni Douglas
"I have visited the Sean Kelleher office multiple times. Each time I walked into the office I felt very welcomed by the team. The team is friendly and engages in conversation. If you’re looking for insurance I would recommend Sean Kelleher as your State Farm Agent."
We responded:
"Kailoni! Thank you for this awesome review! We always appreciate recognition of great customer service. This is what our team strives for every single day! Thank you for becoming a valuable customer to our agency and have a great day weekend!"
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Colin Jackson

November 22, 2024

5  out of  5
rating by Colin Jackson
"I was switching Insurances and I spoke with Kailoni over the phone, she was super helpful, straightforward and patient! Very friendly place"
We responded:
"Hello Colin! This is great feedback. Kailoni is new to our team and is doing a great job learning and helping our customers! I will make sure she is aware of this positive feedback and I appreciate you taking the time to leave us this review! "
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Chawn Lambert

November 21, 2024

5  out of  5
rating by Chawn Lambert
"Working with Sean's office was wonderful. Jullian made everything easy and helped get the new policy if force immediately. I highly recommend their service and efficiency!"
We responded:
"Hello Chawn. Thank you!! This is a great review and thank you for mentioning our team member Jullian. Jullian provides the best customer service every day!! Thank you for being a valued customer to our agency and wishing you a great weekend!"
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lynn st denis

November 13, 2024

5  out of  5
rating by lynn st denis
"Sean was very helpful. Went over all my policies with me. Great to work with."
We responded:
"Good Morning Lynn! Thank you for the 5 Star Review and I enjoyed our insurance review phone call yesterday. My team and I are ALWAYS here to help whenever you need us. Talk soon!"
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Andrew Kidder

November 11, 2024

5  out of  5
rating by Andrew Kidder
"Great experience every time I interact with this team, no better customer service!"
We responded:
"Hello Andrew! Thank you for taking the time to leave us a 5 Star Review! We enjoy working with customers like you who appreciate our customer service. My team and I are always here to help and wish you and your wife an awesome week!"
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Mae80

November 11, 2024

5  out of  5
rating by Mae80
"I've been with State Farm for over 20 years and couldn't be more satisfied with their services. Erik Adams is amazing and will make sure all issues are resolved in an effective way. Thank you for all you do!"
We responded:
"Thank you for this great review Martha! We appreciate loyal customers like you who appreciate our efforts to provide the very best customer service. Out office manager, Erick Adams, always goes above and beyond to make sure every customer is taken care of! Have a great week!"
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Danielle Rowland

October 25, 2024

5  out of  5
rating by Danielle Rowland
"Sean was so helpful with a customer transferring from Michigan to Pennsylvania. Great service and highly recommended!"
We responded:
"Thank you so much for the review Danielle. Julie from your office was a pleasure to work with. Appreciate the recognition of great service and hope you have a great day!"
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Rebecca Formica

October 23, 2024

5  out of  5
rating by Rebecca Formica
"Very knowledgeable staff; kind, upbeat and goal oriented. Jullian explained the intricacies of the policy in a way that was incredibly informative and easily understood by layman’s. I left the conversation competent and confident in my decision. Would recommend to all, especially new drivers! Thanks again,"
We responded:
"Thank you for this awesome review Rebecca! And thank you for recognizing our team member, Jullian, for doing a stellar job. He is very attentive to our customers needs and always handles himself in a very professional way. Thank you for your business and my team and I look forward to taking care of you and your insurance needs!"
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Joshua Nyce

October 23, 2024

5  out of  5
rating by Joshua Nyce
"Everyone has been very friendly, detailed, and excellent communicators. In the on boarding process Ben was very thorough and did a great at explaining my options and helping me understand our plan. It has made the process stress free and given us confidence! Would highly recommend"
We responded:
"Josh! Thank you for this awesome review! Ben has been doing an incredible job learning how to help our customers create meaning insurance plans for our customers. Thank you for recognizing Ben and thank you for becoming a valuable customer to our agency."
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Jessica Bottger

October 21, 2024

5  out of  5
rating by Jessica Bottger
"Very nice agent to work with! Would suggest if you are moving to this area!"
We responded:
"Thanks Jessica... Great working with you and your team and hope you all have a great week!"
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Frank Eppink

October 10, 2024

5  out of  5
rating by Frank Eppink
"I am moving into Lancaster from out of state. Sean Kelleher and his team moved extremely fast getting all of my State Farm coverage transferred and set up. Sean personally took care of most of my insurance coverage. This is a very well run agency. I have been with State Farm since 1981. And, this is the reason that I stay with State Farm."
We responded:
"Good Morning Frank! Thank you so much for this awesome review and recognition of the service we were able to provide. We look forward to working with you as your local, Lancaster insurance agency. Have a great week!"
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Barry Parsons

October 3, 2024

5  out of  5
rating by Barry Parsons
"I have been dealing with Sean and Eric for a few years and it has been wonderful not to worry about home and auto. Recently had a storm and a company suggested I need a new roof (which was only 6 yrs old). Had a second party recommended by Eric come in and all was still very good with the roof. Good to have confidence in a place that you spend your hard earned money!"
We responded:
"Thank you so much for this feedback Barry... We appreciate customers like you who always look to use us as your insurance advisors. Unfortunately there is a lot of misinformation in the media when it comes to roofs, insurance and contractors. Always best to have a local, reputable and trustworthy company evaluate a roof before taking any action. Thank you again for this review and thank you for your business!"
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Elijah Cruz

October 1, 2024

5  out of  5
rating by Elijah Cruz
"We have just switched over to work with Sean and his team. Sean is super responsive and helpful. He has made moving and updating our renters and auto insurance super easy and stress free. I would recommend Sean and his team to anyone who would ask. In fact, my parents also use the Kelleher team!"
We responded:
"Elijah! Thank you for the awesome review! You will be getting tremendous customer service from my team and we look forward to taking care of all your insurance needs! Have a great week and hope your upcoming move goes well!"
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Hector Garcia

September 30, 2024

5  out of  5
rating by Hector Garcia
"Excelente Servicio"
We responded:
"Gracias Hector! Gracias por la revisión de 5 estrellas!"
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Adam Leutner

September 27, 2024

5  out of  5
rating by Adam Leutner
"The folks at this office are very helpful and professional and they have shown me on multiple occasions that they care about their customers. They make sure they send you payment reminder texts. They will schedule reminder calls, or they will go above and beyond when it comes to handling a request or getting an issue resolved. I stay with State Farm strictly because of the great personal relationship I have with the Kelleher Agency!"
We responded:
"Hello Adam... This review and feedback is greatly appreciated. With our customer service we always try to go above and beyond what is expected from an industry standard. Thank you for being a loyal customer and thank you for your business!"
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robert bledsoe

September 27, 2024

5  out of  5
rating by robert bledsoe
"Sean me informed on any insurance issues and updates. Responds quickly and makes sure I am getting the best rates possible."
We responded:
"Robert! Thank you for the 5 Star Review and my team and I very much enjoy working with you and Claudia with you auto, homeowners and umbrella insurance needs. Hope you have a great weekend!"
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Amanda Hagood

September 26, 2024

5  out of  5
rating by Amanda Hagood
"Sean and his team have helped me on several occasions with shared customers. I am in NC, SC and VA and when our customers make a move to PA, Sean is my go-to agency. They are prompt, thorough and trustworthy. I appreciate all they do for their customers and community!"
We responded:
"Amanda! Thanks for taking the time to leave our agency a review and right back at you! We appreciate you taking care of our mutual customers that spend time or move to the NC, SC and VA and their insurance needs! You have an AWESOME team!"
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M Lopez

September 25, 2024

5  out of  5
rating by M Lopez
"I’m beyond pleased with the service and special attention provided by Sean & his team! I will recommend Sean’s State Farm agency to anyone looking for insurance and financial needs."
We responded:
"Thank you so much for the 5 Star Review and recognition of our agencies focus on customer service. My team and I do our best everyday to take the highest level care of our customers. Thank you for choosing us as your insurance and financial needs agency! Have a great week!"